1. LeftyTom

    Waterlox, Good Customer Service

    March 31, I ordered a quart of Waterlox Finish & Sealer on their website ( I checked the calendar, and it has been 9 business days since I ordered. :icon_scra The shipping is FedEx, so I went to their website to drop them a note. Less than an hour later, I got a reply: my order...
  2. J

    MLCS- Great Service

    Tuesday afternoon, I ordered some router bits from MLCS. I had them by 2:00 PM today. That is fast. They were sent by priority mail. A couple weeks ago, I ordered some and they came UPS in three days. Still good service.
  3. Splinter

    Rockler Customer Service

    I ordered some cabinet drawer slides from Rockler Feb 2nd and received them Feb 7th. There was new January catalog in the box when it came. Three of the slides I bought were on sales in the catalog for $2.72 less than what I had paid for them. I sent Customer Service an email and they replied in...
  4. gordonmt

    sharpening service

    Does anyone know of a saw sharpening service in Central NC. I know of a fellow near Kanapolis but I think he is trying to retire from the buisness. Any leads would be greatly appreciated.
  5. S

    Kudo's for Dewalt, Delta, & Porta Cable Service

    I have a Porta Cable pancake type air compressor. Thursday morning it sounded different and I didn't have any air pressure. It had a small hole in the top and I could see metal. Broken rod. I took it to the factory service dealer in Greenville, SC. and they said they would call as soon as they...
  6. K

    sharpening service

    Looking for a place around Charlotte to send router bits, planner knives and such for sharpening. Used a place near the Panthers stadium years ago but can not remember the name. If I can find a place on the South side I may drop stuff off and have them ship it back to me. I try to stay out of...
  7. quid_non

    Looking for planer service

    Hi All! I'm looking for a place to take ~1000bf of fir/pine for surface planing. I recently came across a great deal on some old gym bleacher seats and need to have the lacquer/poly finish removed. Would like the location to be within 30-100miles of Durham - I can drop off and pick up. Would...
  8. jmauldin

    good service

    Just thought I would share my experience wirth Grizzly. I have been searching for a good miter saw stand, but couldn't find anything decent for under $200. I happened to be looking at the Grizzly web site and noticed what looked like a very sturdy stand, priced at only $89. So I placed an order...
  9. Ken Massingale

    Better Sandpaper and Customer Service

    I have long been an advocate and user of Mirka Gold sandpaper. After reading raves about RHYNOGRIP (made in Portugal) paper from Industrial Abrasives and needing some fine grits I ordered a couple of 50 count boxes for the 5" 8 hole sanders. After using it for a few weeks I was sold. I do indeed...
  10. WoodWrangler

    Charlotte-area Sharpening Service?

    I've got a seriously dull 12" Freud miter saw blade that needs a good sharpening. Any suggestions on places around Charlotte that do a great job at a reasonable price? :eusa_thin
  11. M

    Great Customer Service at Lee Valley

    I built a large Display and TV Cabinet with pocket doors for a client 18 months ago and used pocket door hardware from Lee Valley Tools. My wife and I were invited to their home for dinner last evening and the client reported to me that one of the pocket doors was malfunctioning. I looked at...
  12. C

    Shop Fox Customer Service

    I bought a Shop Fox drillpress as part of a NCWWer group buy a few months ago. I posted my findings upon assembly and also measured runout, table flatness, quill to table angle, etc. My impression was and still IS, that this is not a precision's a value for money machine. I like it...
  13. NZAPP1

    Thanks Tarhead for the Veneer Shuttle Service

    I would like to thank Mark (Tarhead) and his daughter Beth. They picked up and transported veneers from Roger (Timsparents) to Apex. Once again the North Carolina Woodworker express rides again :icon_thum . It is this kind of people that make this the best woodworking site on the web :notworthy...
  14. D

    Saw sharpening service

    Can someone recommend a saw sharpening service in the Asheville-Hendersonville area? Thanks, Don
  15. D

    Shuttle service

    My wife and I are going to go to Wilmington NC. next Friday the 29th. to see our son. I will be going thru Greensboro between 6: and 7:pm thursday evening and leaving Apex about 8:am friday morning. Leaving Wilmington about 5:-6:pm and returning to Apex friday pm. Does anybody need anything...
  16. C

    Plug for customer service at AS, and of course, a pen.

    This weekend, the LOML decreed that I have yet to make her a decent pen that she could call her own, and that oversight would now be set right. So she strolled out to my stock of pen blanks, like the queen of my domain she is, picked up a piece of chinawood, and said, "I want a nice pen with a...
  17. erasmussen

    Ryobi customer service

    Frist I hope this is the right place for this. I got a new ryobi table saw for xmas. I had a small problem with the sliding miter table (not enough of a problem that i couldnt use it) I sent email to ryobi explaning the problem, they replayed that they could be of no help, and to call the...
  18. SteveColes

    Problem Reporting and Service Requests

    We now have 6 people who can fix problems. This is both good and bad. It is good because, in theory,we can address more issues faster. It is bad because some things may be done twice or will be not be done at all. So I must ask that all problems be posted to their respective forums. And...

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