Waterlox, Good Customer Service

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LeftyTom

Tom
Corporate Member
March 31, I ordered a quart of Waterlox Finish & Sealer on their website (waterlox.com). I checked the calendar, and it has been 9 business days since I ordered. :icon_scra The shipping is FedEx, so I went to their website to drop them a note. Less than an hour later, I got a reply: my order paperwork had been misplaced, but they were shipping it today. To make up for the slip up, they will not charge me shipping. :icon_thum
 

TracyP

Administrator , Forum Moderator
Tracy
Everyone makes mistakes and the companies that step up to the plate when they make one are the ones I will buy from again and again.

:gar-Bi
 
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