Rockler Customer Service

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Splinter

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Dolan Brown
I ordered some cabinet drawer slides from Rockler Feb 2nd and received them Feb 7th. There was new January catalog in the box when it came. Three of the slides I bought were on sales in the catalog for $2.72 less than what I had paid for them. I sent Customer Service an email and they replied in a few minutes...yes a few minutes and gave me a credit for $8.16. That's good service in my book. :thumbs_up
 

DaveO

New User
DaveO
Yes it is :thumbs_up But now you're gonna buy something for $30-40 to justify the shipping cost and use your $8.16 credit. It's also good business ;-)

Dave:)
 

Splinter

New User
Dolan Brown
Yes it is :thumbs_up But now you're gonna buy something for $30-40 to justify the shipping cost and use your $8.16 credit. It's also good business ;-)

Dave:)


They didn't give me a credit on my account.....they gave me a credit to my credit card balance as they should have. :icon_thum
 
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