Rockler Customer Service

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LeftyTom

Tom
Corporate Member
Saturday, I ordered a few hose clamps, which were clearely noted "Temporarily outsold"; no problem, I figured they would be shipped when more stock came in.

Got a call from Rocker, Tuesday morning. The lady asked if I minded if they shipped the hose clamps when they came in April 3. No problem, I assured her. She said that other items would ship out today.

:dontknow: Though I did appreciate the call.
 

TracyP

Administrator , Forum Moderator
Tracy
Saturday, I ordered a few hose clamps, which were clearely noted "Temporarily outsold"; no problem, I figured they would be shipped when more stock came in.

Got a call from Rocker, Tuesday morning. The lady asked if I minded if they shipped the hose clamps when they came in April 3. No problem, I assured her. She said that other items would ship out today.

:dontknow: Though I did appreciate the call.

Good customer service makes the business world go round!!
 
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