I ordered some cabinet drawer slides from Rockler Feb 2nd and received them Feb 7th. There was new January catalog in the box when it came. Three of the slides I bought were on sales in the catalog for $2.72 less than what I had paid for them. I sent Customer Service an email and they replied in a few minutes...yes a few minutes and gave me a credit for $8.16. That's good service in my book. :thumbs_up