Went into local Lowes this afternoon to buy an exterior door lock (keyed entry.) Needed to get four extra keys, besides the two that comes with lock. Customer no service person told me first I had to buy lock, pay for it, then come back, and they would cut my keys, which would I have of go thru cashiers again. "Home Depot is right across the street" was my answer. Lowes is becoming HD's best advertising.