Hope it is ok to endorse a supplier on this forum.
I took a trip to Internet Lumber in Mocksville today, (only about ten miles from my home). The warehouse manager walked me through all of their processes and really showed me around describing the differences between all the species of wood both domestic and exotic woods and actually provided me with samples to take home to LOML for a decision on the wood type we will use for our end tables. I will add that we were late getting there and he actually spent about 45 minutes past his normal quitting time showing me anything I asked about. I was very impressed with the quality of customer service that I received from Clint who is the warehouse manager. I have never shopped a hardwood supplier before but I am in the customer service business and this company in my opinion rocked, due to the dedication of their staff. The laborers even waited around to make sure that I did not need to take anything with me today. My son and I went and he was impressed with the service also. So, if it is ok to endorse a company, I would definitely endorse Internet Lumber Company for their interest in the customer. I will add that their quality is good and he told me that whatever I needed, he would do anything he could to accommodate my needs. To me that is the stuff that customer service is made of!!!!
:eusa_danc:eusa_danc
Tracy
I took a trip to Internet Lumber in Mocksville today, (only about ten miles from my home). The warehouse manager walked me through all of their processes and really showed me around describing the differences between all the species of wood both domestic and exotic woods and actually provided me with samples to take home to LOML for a decision on the wood type we will use for our end tables. I will add that we were late getting there and he actually spent about 45 minutes past his normal quitting time showing me anything I asked about. I was very impressed with the quality of customer service that I received from Clint who is the warehouse manager. I have never shopped a hardwood supplier before but I am in the customer service business and this company in my opinion rocked, due to the dedication of their staff. The laborers even waited around to make sure that I did not need to take anything with me today. My son and I went and he was impressed with the service also. So, if it is ok to endorse a company, I would definitely endorse Internet Lumber Company for their interest in the customer. I will add that their quality is good and he told me that whatever I needed, he would do anything he could to accommodate my needs. To me that is the stuff that customer service is made of!!!!
:eusa_danc:eusa_danc
Tracy