OK, nice little 12 V drill. Registered. Ridgid is the in-house license tool for Home Depot. Not just some brand they carry. Back in MD, when a battery went bad, took it to the store and the service desk replaced it. Spool forward a few years and now in NC. " That is through Ridgid, not Home Depot. You have to go online and file a claim"
Go inline. Nope. Have to Phone. All are busy. Select callback and it picked up not my phone number, but the menu buttons! No callback.
Ship insured postage paid at owners expense.
Well, you can buy a NEW 4 AH battery for $28 on e-bay instead of spending about $15 to send a 1.5 AH back. In other words, Home Depot is not playing fair and no reason to buy their tools for the lifetime warrantee. ( OEM Ridgid 1.5 AH is $59 )
Right, if my table saw fails, I am going to ship it back? 6 inch Jointer?
Bought third party batteries for my Milwaukee M12, Porter cable 20V, and older Makita 12V. Work fine. Screw HD. I bet I can pop it open and just replace the batteries. They are all just about the same. Proprietary cases to make you buy their brand replacement.
Go inline. Nope. Have to Phone. All are busy. Select callback and it picked up not my phone number, but the menu buttons! No callback.
Ship insured postage paid at owners expense.
Well, you can buy a NEW 4 AH battery for $28 on e-bay instead of spending about $15 to send a 1.5 AH back. In other words, Home Depot is not playing fair and no reason to buy their tools for the lifetime warrantee. ( OEM Ridgid 1.5 AH is $59 )
Right, if my table saw fails, I am going to ship it back? 6 inch Jointer?
Bought third party batteries for my Milwaukee M12, Porter cable 20V, and older Makita 12V. Work fine. Screw HD. I bet I can pop it open and just replace the batteries. They are all just about the same. Proprietary cases to make you buy their brand replacement.