RE recent KD Black Walnut delivery at Harbor Freight on 8/25/07
Folks, as most know Jeff Mills and I recently partnered on the milling and drying of some 4/4 0ak and 8/4 black walnut, which was picked up from Jeff at Harbor Freight on 8/25.
I have spoken with a couple of the purchasers of the black walnut, and their moisture meters are indicating that some case hardening may have occurred during the drying process.
Unfortunately, in our rush to get the load out of the kiln and delivered to Harbor Freight, I did not perform a quality check on the walnut when it came out of the kiln. The bulk of the load was 4/4 oak, which was quality checked w/o any problems.
I sincerely regret that there have been some quality problems, and do not wish to see anybody get hurt financially as a result. Accordingly I would like to offer to either refund your purchase price on the walnut, or to replace it with something that would be suitable for your needs and within a similar price range. My only request is that I receive the walnut back that you purchased so that I can analyze what went wrong and redry the wood for later resale (fortunately, case hardening can usually be corrected).
Kyle has some kiln dried exotics for sale that I would be willing to purchase to replace your walnut. I will be making a run to his yard later this week (on September 6 or 7). Please let me know by Wednesday night if you’d like to swap out and what wood you’d be interested in taking in trade. I am willing to deliver the replacement wood to your doorstep next week so that you don’t have to incur any expenses or additional inconvenience.
Please accept my sincere apologies regarding any problems that you’ve experienced. I’ll do everything that I can to make it right.
Regards,
Scott
Folks, as most know Jeff Mills and I recently partnered on the milling and drying of some 4/4 0ak and 8/4 black walnut, which was picked up from Jeff at Harbor Freight on 8/25.
I have spoken with a couple of the purchasers of the black walnut, and their moisture meters are indicating that some case hardening may have occurred during the drying process.
Unfortunately, in our rush to get the load out of the kiln and delivered to Harbor Freight, I did not perform a quality check on the walnut when it came out of the kiln. The bulk of the load was 4/4 oak, which was quality checked w/o any problems.
I sincerely regret that there have been some quality problems, and do not wish to see anybody get hurt financially as a result. Accordingly I would like to offer to either refund your purchase price on the walnut, or to replace it with something that would be suitable for your needs and within a similar price range. My only request is that I receive the walnut back that you purchased so that I can analyze what went wrong and redry the wood for later resale (fortunately, case hardening can usually be corrected).
Kyle has some kiln dried exotics for sale that I would be willing to purchase to replace your walnut. I will be making a run to his yard later this week (on September 6 or 7). Please let me know by Wednesday night if you’d like to swap out and what wood you’d be interested in taking in trade. I am willing to deliver the replacement wood to your doorstep next week so that you don’t have to incur any expenses or additional inconvenience.
Please accept my sincere apologies regarding any problems that you’ve experienced. I’ll do everything that I can to make it right.
Regards,
Scott