There are a number of folks on the various scrollsaw forums that do those patterns. Most do them for free. I have even done one. A lot depends on the quality of the picture. Most photo editor programs have the power though Photoshop and Corel Draw are very commonly used by folks that do them regularly. There are also a couple free programs like GIMP and Inkscape that are sometimes used.Where did you have the pattern made? What was the cost, if you don't mind me asking? It looks great!