I sent him my name and address and instructions to mail me a check. I will deposit it in the account.Exactly what step is giving you an error? I can impersonate your account, and i see everything normally on my computer.
Are you using a Windows PC, Macbook, iPad, Android tablet, phone? What browser are you using? Have you tried a different browser or device?
On the initial screen, enter the donation amount and 0 for a one-time donation, click Save.
Do you get to the screen where it shows your NCWW username?