Without all the fancy failing electronics.....
That's not nice to say.
Without all the fancy failing electronics.....
what failed?That's not nice to say.
what failed?
Rory, sorry that you are continuing to have issues...I am also sorry to learn that SS customer service isn't what I thought it would be.
How could a company ask a customer to do something they have absolute no training on, or experience in doing, is beyond me.
Like I said... fancy electronics failing, right? If its not getting power to spin the blade.......How old is this saw?Not % sure. SawStop thought the brake cartridge ribbon cable failed, so with the help of another forum member, we replaced that this past Saturday. The saw was experiencing a similar but slightly different issue, after replacing the cable. The light sequence was slightly different, but the issue was still related to the same thing, if that makes sense?
Contact was detected. Just touching the blade with a VERY DRY piece of wood (bought at HD in 2019) changed the solid green light to a solid green light with slow then fast flickering red light. I also tried a total of 3 new brake cartridges. One brake showed the error for, faulty brake, blade rotation is incorrect, and some other issue I don't recall.
Then, their last ditch effort .. They wanted me to replace the arbor block. This is done by removing the entire cast iron top, belts/pulliee, and I don't recall what else. Their PDF is attached in this post, along with the other troubleshooting techniques they had me try.
Shortly after replacing the cartridge cable, my pellet smoker was experiencing severe issues. Long story short, I have a 3rd degree burn on my hand, so I told them there is no way in hell that I will be able to disassemble the entire saw.
The mention of a tech, then asking me to drive the saw 2.5 hrs (1-way) to drop off the saw, so the tech could work on it, etc , surfaced. Such an ordeal.
We tried everything in their books, and other techs chimed in too, then the absolutely last idea surfaced.. change that arbor block!!
nope!
How could a company ask a customer to do something they have absolute no training on, or experience in doing, is beyond me. If they have techs, then most likely those techs have some sort of training on issues like this.
*sigh*
Like I said... fancy electronics failing, right? If its not getting power to spin the blade.......How old is this saw?
That seems like a very elegant mechanical design, at least in the artist's rendering. I've see a similar design from Yates back in the 1960s with the dovetail raise/lower. It didn't last.
The nature of sawing wood with a circular blade produces lots of dust and a design like that will be susceptible to dust stoppage faster than traditional designs, at least in my opinion based on past experiences.
View attachment 202157
Yates sliding dovetail design from the 1960s
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dust in the internals of a saw and yes, this saw had dust collection
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Build up from resinous woods like pine.
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The traditional design Unisaw that was working fine despite all the dust.
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What can happen with doing a lot of dado work and cutting. This volume of debris would have stopped a more elegant design.
Hey, you all laugh at me and my old 80s Craftsman. but it works.
Correct. NO dust collection. The saw still works fine. After a run like this, an air hose to the upper internals cleans things up right away. A squirt or two of lube and things are smooth for a year or two. Sawdust soaks up oil so any lubricant is only going to last so long. Wax is a little better but other than topcoat and maybe boshield, I don't know of any in a spray.Also, the dado picture is crazy. Doesn't look like like any dust collection was used.
Dumb question here, ssooooo they are sending you a new SawStop? And you have to send the old one back? If so, you take it apart, box/crate it up and send it back for free? Or do you keep them both? I would assume the box the new one comes in would be used to send damaged one back? Following the thread, you have been very gracious to SawStop, and they have asked waayy more than I would do, after the second time, I would have said send my money back and come get your saw. Hats off to you and your perseverance.
After looking about recently at options, our community woodworking shop members elected to order a Powermatic 2000B table saw with 3HP motor. Based on recommendations from some other users, and what we could see of the alternatives available (SawStop, Grizzly, et al), this seemed a good match for our needs. Our dealer asked why we weren't ordering the SS instead, and we explained we just didn't want the complexity of all the electronics in the SS. We just wanted a reliable, solid machine with a proven track record for long term service and accuracy. After the OP's story, we're glad we kept it simple. Delivery expected next week.
We'll hook it up to a Clear Vue CV1800 dust collector and see what results we can achieve. I'm not happy about the 4" flex hose inside the cabinet. Haven't yet decided about over-the-table dust collection.