I bought the 25" version in 2021. I was hoping my local Triad Equipment would have the expertise to service but they said they couldn't. I've tried to service the mower myself using the 'How to With Doc' video series. However, I think I've done more harm than good. My blades aren't aligned and dull. I think the pulley to engage the drive shaft isn't in the best shape either. Does anyone know of a company in the Wake Forest / Raleigh area that would be able to service this? Thanks!