I've always loved Lee Valley because of their customer service and their Veritas product line. They once again impressed me so I thought I would share my experience. The first pleasant surprise was when I got a letter in the mail informing me that they made an improvement to their Veritas router plane and they wanted to give me the upgrade free of charge! :thumbs_up They improved the depth stop collar to a thumbwheel rather than an allen wrench and they would send me one free with my next order. The second pleasant surprise came a week or so later when I won a Veritas Bullnose plane in the NCWW spring raffle. Well I already owned the Veritas Bullnose plane so I called Lee Valley and they said they would be happy to give me full credit for a return! :thumbs_up:thumbs_up So now I am the proud owner of a new Veritas Dovetail saw, a Veritas round bottom spoke shave, and an improved router plane!:icon_cheers All for free with no questions asked. I've always been a Lee Valley customer and they continue to earn my loyalty.:eusa_clap