In my on-going saga of issues with the Bosch Colt I have received nothing but excellent customer service from them.
Originally I had the spindle lock button strip out and with some sage advice found here I contacted Bosch and a spindle wrench showed up at my door Thread.
Well then the spindle wrench started to round out the flats on the spindle to the point I couldn't change out a bit Thread Again armed with the sage advice I received here I sent the Colt back to it's maker. It was shipped off 4/29 and today waiting at my door was a package from Bosch.
8 days later :eusa_danc:eusa_danc:eusa_clap:eusa_clap:eusa_clap:eusa_clap:eusa_clap:eusa_clap:eusa_clap:eusa_clap
Bosch didn't replace the Colt but they did replace the spindle and the spindle lock button. She's like new again. :eusa_danc:eusa_danc This is 2+ years after I bought it and they covered it under warranty.
So the moral of this story is Bosch will stand behind the products they manufacture. If I could kill my Bosch jig saw, I feel very comfortable in knowing that it can be fixed and I will be taken care of like a valued customer.
Bosch rocks in my book :icon_thum:eusa_clap:icon_thum:eusa_clap
Dave
Originally I had the spindle lock button strip out and with some sage advice found here I contacted Bosch and a spindle wrench showed up at my door Thread.
Well then the spindle wrench started to round out the flats on the spindle to the point I couldn't change out a bit Thread Again armed with the sage advice I received here I sent the Colt back to it's maker. It was shipped off 4/29 and today waiting at my door was a package from Bosch.
8 days later :eusa_danc:eusa_danc:eusa_clap:eusa_clap:eusa_clap:eusa_clap:eusa_clap:eusa_clap:eusa_clap:eusa_clap
Bosch didn't replace the Colt but they did replace the spindle and the spindle lock button. She's like new again. :eusa_danc:eusa_danc This is 2+ years after I bought it and they covered it under warranty.
So the moral of this story is Bosch will stand behind the products they manufacture. If I could kill my Bosch jig saw, I feel very comfortable in knowing that it can be fixed and I will be taken care of like a valued customer.
Bosch rocks in my book :icon_thum:eusa_clap:icon_thum:eusa_clap
Dave