I purchased 2 bandsaw blades from Iturra Design earlier this year. Upon arrival, I discovered that the Bladerunner blade was 3/4" too long. There was no way I could make up that slack. I had given them the spec'd length over the phone and that is what I was billed for. After just one call...
finally got my catalog about a week ago, and it is frankly a mindblowing education on Bandsaws and everything one can do to them to improve their serviceability.