I know we start on the 27th. Having been an IT PM in my working life I have a couple Thoughts/ Questions. Feel free to tell me to go away but I have seen and lived with the effects of Murphy's Law. Not pleasant.
- How will users know it is OK to resume activity? How do we communicate that?
That has never been a problem before. Our biggest problem has been keeping people off the site. In the past without anyone saying anything, the site was usually back at close to full activity within hours of it being available. But if there is an issue, we can consider sending an email or PM.
- Will hits during critical phases of deployment present any risks?
Define hits
- Can we shut down the front door so only authorized users get in?
Yes and we will
- Do we want folks lined up to do "post production testing"? I am talking about more then just the couple staff folks making the change.
No - except for a few particular NEW/changed areas of functionality where we may ask staff and/or users to suggest changes. ie, UI decisions
- I know we have the notice on our site header but have we proactively notified our paid advertisers? I highly recommend notices to "key stake holders" (oops the IT PM said that)
I suspect that is not my issue
- Can we "back out" should a critical technical issue arise?
Of course
If so, roughly how long
probably 24 - 48 hours
- Back to the back out question, who makes the call?
but realistically, We have 2 days before we go down. Actually I have started some supplemental things already. Off the top of my head I can not think of a techncial issue that would create a situation that would really mean it is best to stop. However, if a situation comes up. like there is no way the new software can be brought up for months and our only answer is to restore the backup and come back up the first and perhaps only person to know, would be myself and perhaps Ethan. So I guess I would make the call and notify Tracy.
- Is there a need for check point/status calls?