Ordered from these folks a few times before a long time ago and all was good so tried them again. Need to get an urgent job out.
The upholstery adhesive and Dacron came in about 5 days later two packages sent from two different warehouses.
10 Days later nothing on the foam, no back-order notification, no tracking on the entire order was received.
Called them this morning to follow up and a rude reply that the foam was on back-order, is only coming into their warehouse today, and will ship out tomorrow standard 5 day shipping. When I asked why there was no notification sent, the answer was "sorry". When I asked if they could expedite the shipment the answer was yes, two day shipping at $100 extra.
Checked their reviews and seems everyone has the same problem as me. https://www.sitejabber.com/reviews/onlinefabricstore.net
Needless to say, I cancelled the order and went to Amazon, paid a bit extra but guaranteed delivery tomorrow.
I don't normally complain about someone online, but these folks really got me revved up this morning.
https://www.onlinefabricstore.net/
The upholstery adhesive and Dacron came in about 5 days later two packages sent from two different warehouses.
10 Days later nothing on the foam, no back-order notification, no tracking on the entire order was received.
Called them this morning to follow up and a rude reply that the foam was on back-order, is only coming into their warehouse today, and will ship out tomorrow standard 5 day shipping. When I asked why there was no notification sent, the answer was "sorry". When I asked if they could expedite the shipment the answer was yes, two day shipping at $100 extra.
Checked their reviews and seems everyone has the same problem as me. https://www.sitejabber.com/reviews/onlinefabricstore.net
Needless to say, I cancelled the order and went to Amazon, paid a bit extra but guaranteed delivery tomorrow.
I don't normally complain about someone online, but these folks really got me revved up this morning.
https://www.onlinefabricstore.net/
