Jim - I will be new to the area soon and have similar questions. I recently sent Klingspor a message about availability of Sawstop saws and they not only responded within hours, but said they have saws on hand. My follow on comment was also replied to very quickly. I will definitely give Klingspor a chance at my business when when I get to NC. I am so used to poor service that Klingspor has definitely piqued my interest.Anyone who would like to give me advice: 1) the local stores seem to be Woodcraft and Klingspor. Is there anything to recommend one over the other, and is one particular franchise location better than the others? 2) Where do you buy lumber for your projects? Do you buy 'green' wood and allow it to dry in your shop?
Mike