I do not think my issue is with Carter Products but since this is one of their items I put their name on the banner.
My son gave me a Carter quick release for my 14" Delta band saw. He bought it through Amazon. The name of the company on the address label is Yellowhammer Tool Works.
The shipping box was the Carter product box. The box was half crushed and had broken open down one side. An eight year old could have done a better job of taping the box back together. I shook the box and could hear parts bouncing around. I do not think Carter just threw the parts in a box and sold it. I did not even open the box. I logged into Amazon site and printed a free return label.
I figured this was a return Item and Yellowhammer just shipped it out in the condition it was returned. Did not think it would happen again, yeah right. I ordered the release again and the second box arrived in the same condition as the first one. I opened this one and found the handle wrapped in a little bubble wrap and the other parts just loose in the box. I am going to call Carter in morning and send them a picture of the inside of the box. If it was my company product I would want to know.
Has anyone ever heard of Yellowhammer Tool Works.
We have ordered hundreds of products from Amazon and never had a problem.
My son gave me a Carter quick release for my 14" Delta band saw. He bought it through Amazon. The name of the company on the address label is Yellowhammer Tool Works.
The shipping box was the Carter product box. The box was half crushed and had broken open down one side. An eight year old could have done a better job of taping the box back together. I shook the box and could hear parts bouncing around. I do not think Carter just threw the parts in a box and sold it. I did not even open the box. I logged into Amazon site and printed a free return label.
I figured this was a return Item and Yellowhammer just shipped it out in the condition it was returned. Did not think it would happen again, yeah right. I ordered the release again and the second box arrived in the same condition as the first one. I opened this one and found the handle wrapped in a little bubble wrap and the other parts just loose in the box. I am going to call Carter in morning and send them a picture of the inside of the box. If it was my company product I would want to know.
Has anyone ever heard of Yellowhammer Tool Works.
We have ordered hundreds of products from Amazon and never had a problem.