Peachtree Woodworking recently had a sale on Trend router bits. Every router bit listed was $10. An okay price for some and an amazing price for others. So amazing, that many of the better deals were oversold because of the way the company manages order fulfillment. The company does not have a good workflow for a company that focuses heavily on online sales. Their website is separate from their inventory system. As described by the customer service rep, "When you order online, your order goes in to a bucket. We then enter those in to the inventory management system and process the order."
End result was that they charged and shipped my order before I realized I was only going to get 2 of the router bits I wanted. Naturally it was 2 of the router bits that I added only because I was already paying for shipping. I no longer plan on ordering from their sales because they can't properly manage inventory and their non-sale prices are not good enough to be worthwhile.
End result was that they charged and shipped my order before I realized I was only going to get 2 of the router bits I wanted. Naturally it was 2 of the router bits that I added only because I was already paying for shipping. I no longer plan on ordering from their sales because they can't properly manage inventory and their non-sale prices are not good enough to be worthwhile.