Grizzly Customer Service

[Joe Scharle]

gets another A+.
Ordered a 55" track section and it arrived dinged badly. Email, phone call and today discovered a good replacement leaning on my garage door.

Over time you'll forget how much you paid, but you will never forget how you were treated....J. Scharle

 

[tryingtokeepmyfingers]

yea I had on of my dewalt tracks damaged in shipping .... I think all the tracks as easy to damage I still need to build a travel case for mine

 

[Canuck]

So Joe.

Does the Grizzly track work ok with Scheppach? (once you got a good one?)

Just wonderin'...

Wayne

 

[Joe Scharle]

Perfect fit and I recommend at least one 55" track. You'll need to order a connector as Grizzly does not include one with each track piece.
However, I'm surprised at how much I'm using the 25" track. Now that I have the clamps, I don't hesitate to cut some wild angles on narrow pieces.

 

[lnelson]

Maybe they have gotten better over the years. The last Grizzly tool I bought (I no longer buy from them) was a benchtop planer. It had a 1/4" rock in the bed; I am not kidding, it was really a 14"! They wanted to send me a replacement bed rather than a new planer. Then they wanted me to pay to return the twisted unit back to them. Maybe they lost enough customers that they stepped up their support.

I do have a 6" joiner from them and it has been a great tool for the 20 years I have owned it. If you happen to get a good one from them, I think that you get a good value.