You know we all have done it or dreaded doing it.
Talking to Customer Care about one of our tools/equipment.
Some folks are really a pleasure to talk with, while others act like we owe them something and how dare we call them up so close to their lunch hour.:rolf:
This is not the case here, infact this is a good evening.
After calling everybody and their brother trying to locate stuff for my new Omnijig.
I was a bit frustrated with getting the same response. This is no longer in production, my computer screen shows "zero" so there is none."
All I wanted to do is to get past the lil person sitting in front of a computer screen, get off of their butt and go look.
Then I called this one number, the girl was gone for 5 minutes and she says
Wow:eusa_danc, man I was happy. I had located a brand new Instructional Tape for the machine.
Folks what I got from the Big Brown Truck was more than just a Tape.
It was the bushing that is especially for these jigs and a dovetail bit.
I had been hunting for one of these bushings all weekend long.
I mean I have a complete bushing set but the one needed for these templates is allot shorter in height.
Now if I can just find those other templates.:icon_scra:icon_scra
yahoo
Talking to Customer Care about one of our tools/equipment.
Some folks are really a pleasure to talk with, while others act like we owe them something and how dare we call them up so close to their lunch hour.:rolf:
This is not the case here, infact this is a good evening.
After calling everybody and their brother trying to locate stuff for my new Omnijig.
I was a bit frustrated with getting the same response. This is no longer in production, my computer screen shows "zero" so there is none."
All I wanted to do is to get past the lil person sitting in front of a computer screen, get off of their butt and go look.
Then I called this one number, the girl was gone for 5 minutes and she says
.I found the very last one, we will send it to you free of charge.
Wow:eusa_danc, man I was happy. I had located a brand new Instructional Tape for the machine.
Folks what I got from the Big Brown Truck was more than just a Tape.
It was the bushing that is especially for these jigs and a dovetail bit.
I had been hunting for one of these bushings all weekend long.
I mean I have a complete bushing set but the one needed for these templates is allot shorter in height.
Now if I can just find those other templates.:icon_scra:icon_scra
yahoo